Privacy policy

Privacy and Confidentiality Policy

Creation Delicia conducts its business in accordance with the highest standards of ethics and integrity.

By adopting its Confidentiality and Protection of Personal Information Policy, Création Delicia reaffirms its commitment to protecting the information it possesses and to complying with the laws governing the protection of privacy.

Due to the nature of its activities, Création Delicia holds confidential information about its customers and employees.

With the development of new communication tools, Création Delicia pays particular attention to the protection of privacy. This is why Création Delicia has put in place various mechanisms to ensure the confidentiality of the personal information it holds and collects.

I. What is personal information?

Any information about a person that allows that person to be identified constitutes personal information. For example, your first name, last name, postal code and e-mail address are considered personal information.

II. Collection of personal information

We collect the following information:

Last name
First name
E-mail address
Zip or postal code
The personal information that Création Delicia collects is gathered from forms and through the interactivity established between you and its website. As indicated in the following section, Création Delicia also uses cookies and/or log files to gather information about you.

III. Forms and interactivity

Your personal information is collected through one or more of the following forms:

Website registration form
Order form
Opinion poll
Contest
Création Delicia uses the information collected in this way for the following purposes:

Send newsletter / Promotional offers
Respond to your inquiries
Send your order
Generate statistics
Manage the website (layout, organization)
Your information is also collected through the interactivity that may be established between you and our Web site, in the following ways:

Respond to your inquiries
Generate statistics
Manage the website (layout, organization)
Création Delicia uses the information collected for the following purposes:

To send you our newsletter and promotional offers
To respond to your inquiries

IV. Log files and cookies

Création Delicia collects certain information through log files and cookies. This information is mainly as follows:

IP address
Operating system
Visited pages and requests
Time and day of connection
Digital advertising (remarketing)
The use of such files enables us to improve our service and provide a personalized welcome
Obtain a personalized consumer profile
Generate statistics

V. Sharing personal information

Création Delicia undertakes not to commercialize the personal information it collects. However, we may share this information with third parties for the following purposes:

To send you our newsletter or promotional offers
Send your order
Establish a consumer profile
Digital advertising (remarketing)
If you do not wish your personal information to be shared with third parties, you may object at the time of collection or at any time thereafter in the manner set out in the Opposition and Withdrawal Rights section.

VI. Limiting the collection and use of personal information

Création Delicia collects and uses only the information required for the purposes previously identified to you. Employees only use personal information that is necessary for the performance of their duties.

VII. Right of opposition and withdrawal

Création Delicia offers you the right to object to and withdraw your personal information.

The right of opposition is understood to be the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned at the time of collection.

The right of withdrawal is understood to be the possibility offered to Internet users to request that their personal information no longer appear, for example, on a mailing list.

To exercise these rights, you must
write to:

creationdelicia@gmail.com 
or to:
Webmaster
218 Des buissons
Rosemère, Quebec, J7A 4k5

Google also offers the possibility to automatically unsubscribe from interest-based or remarketing advertising.

You must visit the following page to unsubscribe:

Google Privacy Center

http://www.google.ca/intl/fr/policies/technologies/ads/ 

VIII. Right of access

Création Delicia recognizes the right of access and rectification of any data concerning you, should you wish to consult, modify or delete any information concerning you.

This right may be exercised by sending an e-mail to:

creationdelicia@gmail.com 
or by writing to:
Webmaster
218 Des buissons
Rosemère, Quebec, J7A 4k5

IX. Security

The personal information that Création Delicia collects is kept in a secure environment. All employees, consultants, directors and officers of Création Delicia are required to respect the confidentiality of your information.

To ensure the security of your personal information, Création Delicia uses the following measures:

SSL (Secure Sockets Layer) protocol
SET (Secure Electronic Transaction) protocol
Network monitoring software
Computer backup
Firewalls

Création Delicia is committed to maintaining and implementing the highest standards of confidentiality, in particular by integrating the latest technological innovations to ensure the confidentiality of your personal information. However, since no mechanism offers maximum security, there is always an element of risk when using the Internet to transmit personal information.

Note: This Privacy Policy is subject to applicable legislation. Consequently, its content may be updated or modified at any time, depending on changes in the legislative context.